After overwhelming $7 lunch buffet response, restaurant forced to change terms

In the digital age, one trending post is often the catalyst for a restaurant’s unprecedented growth. That’s exactly what happened to Dragon’s Bite by Our Dining Place at 20 Cavan Road. After they dropped their S$7 daily lunch buffet on 9 Dec 2025, things went from zero to a hundred real quick.

The restaurant’s buffet offerings was posted by singaporebeauty on 21 Dec and received a lot of online traction. Consequently, the restaurant was overwhelmed by a sudden, massive influx of patrons. From a business standpoint, that’s great news. More customers bring higher revenue, more word-of-mouth buzz, and eventually, a buffet that’s well-regarded.

Of course, there’s always the other side to consider. An Instagram update from the restaurant later revealed that the sheer volume of visitors meant many customers with existing reservations were unfortunately unable to be seated.

There were complaints on Google Reviews stating that the food quality wasn’t up to standard, and customers who had arrived at 1pm were faced with empty buffet lines. Some even had to wait close to half an hour before new dishes were topped up.

As someone who has personally worked in a hotel kitchen, this comes as no surprise. When chefs are being rushed to fulfill multiple orders within a short timeframe, they get anxious and sometimes disregard the quality and consistency of the dishes. The kitchen operations may also be affected — not having time to prepare misc en place for subsequent batches, etc.

Recognising the logistical strain, the management swiftly updated their buffet terms and conditions to better manage the crowds and prevent future disappointments. That’s actually a smart and wise move, so kudos to them.

The restaurant now no longer accepts reservations, only walk-in customers. To address this logistical strain, management has implemented a 45-minute dining limit per customer for the 11.30 am to 2.30 pm lunch session to better manage the crowds and prevent future disappointments.

From now on, diners will not have individual tables and will be required to share a table with other customers.  Each patron is restricted to a single plate and bowl each, and portions are limited for certain dishes such as prawns, where each customer is allowed 5 prawns till stocks last. The establishment also has the authority to switch the dishes.

Hopefully, with all these new implementations, customers will have a better experience. At least the restaurant is learning from its mistakes, and is willing to take steps to give customers a better experience. Good job, guys!

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