“It hurts, losing everything” – Mentai-Ya owner abruptly shuts all stalls with over 550k in losses

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If you like Japanese food, you’ll know that it’s not exactly considered the most affordable thing. Despite that, several hawkers such as Mentai-Ya Japanese Cuisine have set up shop in Singapore to try to offer diners wholesome meals at more wallet-friendly prices.

Unfortunately, despite their best efforts, sometimes things don’t work out – the owner of Mentai-Ya, Khoo Keat Hwee, has recently announced the complete closure of his hawker chain.

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The news came rather abruptly. 3 weeks prior to the announcement, Mr Khoo had said Mentai-Ya was reducing its operations – at Mentai-Ya’s peak, they had 9 outlets. Earlier in the year, Mr Khoo also shared about how he “regretted growing too fast”.

Since 2021, he has incurred “over S$550,000 in losses”. Between 2023 and 2024, his Mentai-Ya stalls lost approximately S$300,000, with a further S$250,000 from a cafe called Coffee & Chirashi in Choa Chu Kang.

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One of the decisions Mr Khoo regretted was registering his business for GST. The act of GST registration caused his food prices to go up by about S$1, but it still pushed his customers away. He had previously cut his food prices in 2024 when he encountered a customer who could not afford to buy her child a meal from Mentai-Ya.

Needless to say, Mr Khoo’s openness about his struggles in the F&B industry have been met with both positive and negative comments.

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Some netizens left cruel comments, wishing the worst upon him, but there were also a good number who left him encouraging messages and tried to support his business.

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Despite all this, Mr Khoo’s last messages on the situation reflected a positive outlook and a determination to come back stronger than before. “I will definitely pick myself up and come back stronger,” he wrote. “Now I just have to REST, RECUPERATE, RESTART.”

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